Services

We use unique tools to give us the edge

Reliable & Adaptable

At TeamsGrid, we provide a wide range of professional support services designed to enhance and streamline your security operations. Our solutions are tailored to meet the evolving needs of modern security companies and property managers.

Zostrack

Our proprietary software and mobile application, Zostrack, is a powerful guard tour solution that enables real-time tracking of patrols, incident reports, and maintenance issues—similar to platforms like Silvertrac. Zostrack delivers robust and detailed reporting to help you maintain full visibility over daily field operations.

Virtual Guard Services

Our Virtual Guard service provides highly trained remote agents who function like on-site security officers. These agents monitor your property in real time, identify potential threats or breaches, and promptly notify property managers—or law enforcement, when necessary—ensuring proactive protection 24/7.

Remote Dispatch Support

We help you establish your own dedicated Remote Dispatch Unit that monitors patrol activity, incidents, and maintenance alerts. Our dispatchers ensure timely communication with the appropriate team members to mitigate risks and prevent mishaps before they escalate.

Corporate Back Office Solutions

Our Corporate Back Office services allow you to offload time-consuming administrative tasks such as auditing, recruiting, payroll, and billing. With our experienced back-office team, you gain operational peace of mind while focusing on strategic growth.

Our backend team is proficient in most major dispatch and security management platforms. We ensure any software issues are communicated promptly via phone and email, according to your preferred protocol. Our dispatchers are trained to handle urgent situations with professionalism and efficiency.

If your operations require the use of specific software not currently supported, we are always open to learning and adapting. Our goal is to empower your business with reliable support and flexible solutions.

FAQ

Most frequent questions and answers

01

Tell me more about TeamsGrid

TeamsGrid is a Wyoming, USA-based service provider with a branch office in Kolkata, India, and a growing global footprint. We specialize in delivering tailored solutions for security companies, combining deep industry knowledge with a robust suite of tools and services.

With over 10 years of experience, we’ve successfully supported a diverse clientele across the globe, helping businesses run smarter, leaner, and more efficiently.

02

Can I cut down on my operational costs by outsourcing to TeamsGrid?

Yes. By teaming with us, you can reduce your current operating expenses by a whopping 60–80% without compromising on quality or timelines. In fact, you will soon see a marked increase in your ROI, as our services are accurate, are of impeccable quality, and are always delivered ahead of schedule. If required, we can also provide you with an overview of the cost of your project.

03

What are the phases that an outsourced project goes through?

Once you have decided to outsource a service to us, your project will go through the following phases:

Free trial period: An optional step for one week that will help you evaluate our performance and mitigate your outsourcing risks. At the end of the free trial period, you can decide whether you want to outsource your entire project to TeamsGrid.
Project transition: TeamsGrid ensures the smooth transition of your project to our in- house team. Our team will start working on your project only when they fully understand all your business requirements.
On-going project management: During the course of the project, we will give you regular status updates. One of our experienced project managers will head the team at our office and manage every step of the project. At any given time, you can contact our project manager to find out how your work is being carried out.
Customer review and feedback: You can closely monitor the progress of your project and voice your concerns or provide feedback, whenever necessary.

04

Will my business-sensitive data remain secure?

We understand how important it is to keep customer data secure, private, and confidential. Our organization has taken several stringent security measures, such as:

At TeamsGrid, we take data security very seriously. We implement a range of industry-standard measures to help protect your business-sensitive information, including end-to-end encryption, secure server environments, and top-tier firewalls to safeguard against unauthorized access.
Every system in our office and every employee email account is password-protected to prevent any unauthorized use of data.
In case of a fire, no data will be lost, as we backup important documents in an offsite storage facility.
Our IT security team regularly installs the latest anti-virus software and updates to guard our servers.
Employees with access cards can enter our premises.

Have a question?

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